Clearly, mutual respect and open communications are absolutely critical for an organization to grow and perform optimally. Managers that hoard information usually have a problem with delegating responsibilities as well, which is very counter productive. Work, or tasks should always be delegated to the lowest level employee possible to achieve maximum productivity. Higher level employees that can't delegate, using training to replicate their capabilities, usually fail at management.
When senior management sees Information Hoarding happening, which is counter productive to the organization, senior management must step in to open communications. This may require a formal process to force interaction; but short of terminating the Information Hoarder, who may otherwise be a good performer, what other alternative is there.
Subscribe to the Business Management Forum to receive new posts via e-mail.